Thursday, January 3, 2013

Receptionist Job Vacancy in Kenya


Role Objectives / Summary

Attend to customers and visitors with enquiries on the phone and face to face.

Supply relevant and accurate information regarding the company to customers and general public.

Key Duties and Responsibilities

    Welcome visitors/ customers, offer them drinks and direct them to the respective offices
    Handle switchboard by answering, screening and directing calls
    Support departments in making external calls
    Take and relay messages including fax messages to relevant department
    Receive and dispatch mails to the respective departments
    Create and maintain contact lists by regularly updating the customer database
    In liaison with technical department ensure telecommunication lines are working and report faults if any
    Ensure the front office is tidy and clean at all times
    In liaison with the Accounts Department, ensure all authorized cheques are collected by calling the respective suppliers and remittance advice sheets returned to the Accountant

Other Duties

    Deal with queries from the public and customers
    Ensure knowledge of staff movements in and out of the company
    General administrative and clerical support
    Prepare letters and documents as directed
    Any other duties as assigned by the management


    Diploma in PR/Front office
    2-3 Years of experience in a similar position
    Experience in operating a switchboard
    Fluent English Speaker



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