Wednesday, December 26, 2012

Program Manager NSA Jordan

Background on ACTED

ACTED is an independent international, private, non-partisan and non-profit organization that operates according to principles of strict neutrality, political and religious impartiality, and non discrimination.

ACTED was created in 1993 to support populations affected by the conflict in Afghanistan. Based in Paris, France, ACTED now operates in 30 countries worldwide, with over 200 international and 3000 national staff. ACTED has a 110 million € budget for over 325 projects spanning 8 sectors of intervention; including emergency relief, food security, health promotion, economic development, education & training, microfinance, local governance & institutional support, and cultural promotion.

For more information, please visit our website at
Country profile

Capital Office : Amman

National Staff : 25 (July 2012)

International Staff : 6 (July 2012)

Areas : 1 (North of West Bank)

On-going programmes: 2

Bugdet : 1.6 M€ (2011)

Today, the ACTED Amman is the Regional Coordination Office for MENA region.
Position profile

The Program Manager will contribute to promote and support the active and inclusive participation of youth organisations in civil society in the MENA region.

Location of activities:

- Libya

- Tunisia

- Jordan

- West Bank & Gaza

- Egypt

- Belgium

Focus of the Program:

- Launch of a participatory diagnostic assessment of youth civil society (identification of key stakeholders and existing initiatives in 18 targeted geographical areas, organization of workshops of restitution)

- Building of organizational, technical and networking capacities of 150 youth CSOs (around participatory training modules, “school of citizenship” and life skill initiatives)

- Establish sustainable dialogue and networking opportunities for youth CSOs at local and national level (around an annual youth conference, socio-cultural and sports events, dialogue with local governorate & municipal authorities, and structuring of concrete actions)

- Establish sustainable dialogue and networking opportunities for CSOs at regional MENA level and with Europe (around an annual conference, MENA-EU youth exchange visits, launch of project’s regional newsletter and website

In a global perspective, the Program Manager will contribute to manage its project implementation and overview all the technical aspects related to the implemented activities:

1. Ensure external representation of ACTED in relevant sectors

- Representation vis-à-vis provincial authorities:

Participate in technical and sectoral meetings to ensure visibility amongst local authorities;

- Representation vis-à-vis Donors:

Participate in technical and sectoral Donor meetings and pass relevant information to the Country Coordinator;

- Representation vis-à-vis international organisations:

Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (UNHCR, UNICEF, WFP, WHO, etc.) and all other inter-governmental institutions;

Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required.

More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

- Project implementation:

Plan the various stages of project implementation;

Guide the implementation of the project and the methods of follow-up;

Manage project finances, logistics and materials;

Liaise with all internal and external counterparts of the project;

Assess the activities undertaken and ensure efficient use of resources;

- Project reporting requirements:

Create and update work-plan and Programme Manager Framework for the project

Set up a clear timeline of reports to be submitted to project Donors;

Draft narrative reports to donors, monthly internal reports and contribute to the development of financial reports through regular budgetary follow up;

Ensure adherence to FLAT procedures.

More generally, communicate systematically to the relevant Country Coordinator on project progress and planning.

3. Provide Relevant Technical Expertise

- Provide technical inputs and guidance and ensure that technical quality and standards are considered during project implementation:

Collect technical information and analyse associated opportunities and risks;

Define adequate technical modalities and strategies of intervention as per objective;

Identify relevant technical authorities and partners, and propose formal partnership and/or contracts.

- Undertake quality control:

Analyse technical added-value and project impact;

Propose and implement solutions to problems encountered;

Set up technical evaluation exercises during and following implementation.

4. Oversee Program Staff and Security

- Guide and direct program staff:

Organise and lead project coordination meetings;

Prepare and follow work plans with each project member;

Ensure a positive working environment and good team dynamics (solve out potential conflicts);

Adapt the organigramme and ToRs of project personnel according to the project development;

Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country Admin/HR Manager with recommendations (new position, changes to contract or salary etc.);

Ensure a building of capacity amongst technical staff in the relevant sectors.

- Contribute to the recruitment of expatriate and national staff:

When requested by HQ or by Country Coordinator, draft ToRs or Job Profiles and undertake interviews to assess technical abilities of expatriate and national candidates

- Oversee staff security:

In cooperation with the relevant department, monitor the local security situation and inform the Country Coordinator of developments through regular written reports;

Contribute to the updating of the security guidelines in the project area of intervention;

Ensure that security procedures are respected by each member of the project team.

5. Identify Best Practices and Lessons Learned

Collect information and tools employed for project implementation;

Draft memos detailing lessons learned and best practices identified during the project;

Share such memos with internal and external partners;

Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.

• University degree in international relation or in a relevant field of studies

• At least 2 years work experience into generalist project management in a development, emergency or post-conflict setting, ideally in youth organisations and/or civil society.

• Excellent written and oral English skills required

• Strong project management skills.

• Familiarity with different European and other international donor regulations.

• Organized and detail oriented, with an ability to multi-task.

• Must be able to function effectively in a fluid, loosely structured, but complex work environment and to set appropriate priorities and deal effectively with numerous simultaneous requirements.

• Must be able to work independently, with minimum supervision, within the context of a larger team.

• Willingness to live and work in an insecure environment and to travel regularly to program locations as security allows.

• Position based in Amman with several field trips

- Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus

- Additional monthly living allowance

- Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)

- Transportation costs covered, including additional return ticket + luggage allowance

- Provision of medical, life, and repatriation insurance + retirement package
Submission of applications

Please send, in English, your cover letter, CV, and three references to



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