Wednesday, December 26, 2012

Program Manager WASH Jordan

Background on ACTED

ACTED is an independent international, private, non-partisan and non-profit organization that operates according to principles of strict neutrality, political and religious impartiality, and non discrimination.

ACTED was created in 1993 to support populations affected by the conflict in Afghanistan. Based in Paris, France, ACTED now operates in 30 countries worldwide, with over 200 international and 3000 national staff. ACTED has a 110 million € budget for over 325 projects spanning 8 sectors of intervention; including emergency relief, food security, health promotion, economic development, education & training, microfinance, local governance & institutional support, and cultural promotion.

For more information, please visit our website at
Country profile

Capital Office : Amman

National Staff : 25 (July 2012)

International Staff : 6 (July 2012)

Areas : 1 (North of West Bank)

On-going programmes: 2

Bugdet : 1.6 M€ (2011)

Today, the ACTED Amman is the Regional Coordination Office for MENA region.

Sexual Reproductive Health Rights, refugees and civil society: ACTED’s multi-sectorial humanitarian and development intervention in Jordan - ACTED has been working in Jordan since 2005, supporting missions in the Middle East and North Africa. Besides acting as a regional office, ACTED has become fully operational in Jordan, implementing two in-country projects from February 2011. The main axes of intervention of ACTED Jordan are sexual and reproductive health rights (SRHR), social support to refugees and strengthening of the Jordanian civil society, with a special focus on youth and women.
Position profile

The WASH Program Manager will contribute to the development and management of two refugee camps in relation to WASH projects in the north of Jordan. This will include construction, and subsequently manage its implementation and overview all the technical aspects related to the implemented activities:

 Building/rehabilitation/preventive maintenance of water and sanitation facilities in emergency and long-term settings

 Water quality and delivery monitoring or organization

 Solid waste management and hygiene promotion

Coordination with stakeholders involved in water and waste management at local level

1. Ensure external representation of ACTED in relevant sectors

- Representation vis-à-vis provincial authorities:

Participate in technical and sectoral meetings to ensure visibility amongst local authorities;

- Representation vis-à-vis Donors:

Participate in technical and sectoral Donor meetings and pass relevant information to the Country Coordinator;

- Representation vis-à-vis international organisations:

Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (UNHCR, UNICEF, WFP, WHO, etc.) and all other inter-governmental institutions;

Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required.

More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

- Project implementation:

Plan the various stages of project implementation;

Guide the implementation of the project and the methods of follow-up;

Manage project finances, logistics and materials;

Liaise with all internal and external counterparts of the project;

Assess the activities undertaken and ensure efficient use of resources;

- Project reporting requirements:

Create and update work-plan and Programme Manager Framework for the project

Set up a clear timeline of reports to be submitted to project Donors;

Draft narrative reports to donors, monthly internal reports and contribute to the development of financial reports through regular budgetary follow up;

Ensure adherence to FLAT procedures.

More generally, communicate systematically to the relevant Country Coordinator on project progress and planning.

3. Provide Relevant Technical Expertise

- Provide technical inputs and guidance and ensure that technical quality and standards are considered during project implementation:

Collect technical information and analyse associated opportunities and risks;

Support the design of BoQs for WASH facilities in refugee camps;

Define adequate technical modalities and strategies of intervention as per objective;

Identify relevant technical authorities and partners, and propose formal partnership and/or contracts;

Oversee construction activities of water, greywater and sewage systems..

- Undertake quality control:

Analyse technical added-value and project impact;

Propose and implement solutions to problems encountered;

Set up technical evaluation exercises during and following implementation.

4. Oversee Program Staff and Security

- Guide and direct program staff:

Organise and lead project coordination meetings;

Prepare and follow work plans with each project member;

Ensure a positive working environment and good team dynamics (solve out potential conflicts);

Adapt the organigramme and ToRs of project personnel according to the project development;

Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country Admin/HR Manager with recommendations (new position, changes to contract or salary etc.);

Ensure a building of capacity amongst technical staff in the relevant sectors.

- Contribute to the recruitment of expatriate and national staff:

When requested by HQ or by Country Coordinator, draft ToRs or Job Profiles and undertake interviews to assess technical abilities of expatriate and national candidates

- Oversee staff security:

In cooperation with the relevant department, monitor the local security situation and inform the Country Coordinator of developments through regular written reports;

Contribute to the updating of the security guidelines in the project area of intervention;

Ensure that security procedures are respected by each member of the project team.

5. Identify Best Practices and Lessons Learned

Collect information and tools employed for project implementation;

Draft memos detailing lessons learned and best practices identified during the project;

Share such memos with internal and external partners;

Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.

• Degree in civil engineering, water engineering, or related courses;

• At least 3 years of experience in project implementation and construction, preferably in an international context;

• At least 3 years of experience in water supply, water quality, sanitation, and related fields;

Experience in Greenfield sites preferred. Experience in refugee camp situations preferred. Arabic language preferred. Rapid deployment required.

- Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus

- Additional monthly living allowance

- Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)

- Transportation costs covered, including additional return ticket + luggage allowance

- Provision of medical, life, and repatriation insurance + retirement package
Submission of applications

Please send, in English, your cover letter, CV, and three references to



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