Tuesday, January 8, 2013

Community Customer Service Representative

Location: Not mentioned
The Customer Service Representative supports the Customer Service Manager in handling customer questions and concerns for the BabyCenter site.

This includes:

Helping members with newsletter subscriptions, account changes and other account concerns. It also includes responding to feedback about our site, and coordinating with other departments to assist customers.

The candidate will have: strong interpersonal skills; strong written and communication skills; teamwork skills; careful attention to detail; knowledge of pregnancy and parenting subject matter; understanding of online technology and practices, basic understanding of business practices; leadership skills; knowledge of customer service principles and practices. BA/BS degree desirable, but not required.

This is a full-time contract position. Telecommuters welcome.

How to Apply:

Qualified candidates may submit resume and cover letter to the e-mail address below. Include "Community Customer Service Representative" in the subject line.

BabyCenter does not discriminate against any employee or applicant for employment on the basis of race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

About BabyCenter

BabyCenter® is the voice of the 21st Century Mom® and modern motherhood. It's the #1 pregnancy and parenting destination worldwide, reaching more than 13 million moms monthly in the U.S. and more than 29 million moms monthly in 22 markets from Australia to India to China.

In the United States, 7 in 10 babies born last year were BabyCenter babies. BabyCenter is the world's partner in parenting, providing moms everywhere with trusted advice from hundreds of experts around the globe, friendship with other moms like them, and support that's remarkably right at every stage of their child's development. BabyCenter also works with some of the world's most prominent brands and institutions to bring them life-stage marketing solutions and a direct line to highly engaged moms.

BabyCenter is a member of the Johnson & Johnson family of companies.
Company: BabyCenter LLC
Contact person: Not mentioned
Contact information: jobs@babycenter.com


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