Customer Service Jobs

Customer Service Associate
RM2200 - RM3000
(Johor)

Responsibilities:

    Answers all customer interactions on a timely basis, takes accurate information, raise problem log to relevant parties if necessary for resolution, and to ensure timely response to the customers.
    Effectively managing all customers complaints by resolving the problem with proper follow through on corrective action
    Cross sell and up sell other products based on customer needs

Requirements:

    Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
    Fresh graduates/Entry level applicants are encouraged to apply.
    Relevant experience rom call center/ face to face customer service/ hospitality are encouraged to apply.
    Required language(s): English.
    Able to speak Mandarin will be added advantage
    Positive attitude and creative in problem solving
    Self motivated dynamic individuals with integrity, drive, diligence and
    a passion for high standards of service
    Strong team player with excellent interpersonal and communication skills, consultative and problem solving skills
    Resistant to stress & able to work under pressure is a MUST
    MUST be able to work shift hours, on weekend & public holidays
    10 Full-Time and Contract position available.

APPLY ONLINE if you are interested. Hurry up! Don't miss such a valuable working opportunity! Limited intakes for fresh graduates! For any enquires, please do not hesitate to contact Cornelius Tan 03 2176 4643 or email to cornelius.tan@jobstreet.com.