TERMS OF REFERENCE FOR CONSULTANCY TO EVALUATE ORGANIZATIONAL RISK MANAGEMENT

 Reference Number: HIHEA/036-2022/EXEC

Task: Organizational Risk Management

Type of Contract: Consultancy

Type of Selection: Firm Selection Only

Duration of the Contract: 30 days

Proposals submission close on: 8th September, 2022

ABOUT HAND IN HAND EASTERN AFRICA

Hand in Hand Eastern Africa (HiH EA) is a registered Non-Governmental Organization (NGO) in Kenya and Tanzania and is part of the Hand in Hand global network.

The organization commenced operations in Kenya in October 2010 and is currently operating 25 branches serving 33 counties in Kenya. The organization works with marginalized communities in the areas of economic and social empowerment using a participatory approach aimed at helping people fight poverty and vulnerability.

The Hand in Hand enterprise and job creation approach is based on a philosophy of self-help, providing training, skills and support to enable people living in poverty, particularly women, to build and sustain independent, market-based, economic activities.

VISION - An empowered society with sustainable enterprises and jobs.

MISSION - To facilitate communities out of poverty through creation of sustainable enterprises.

OUR APPROACH

The HiH EA enterprise development model is premised on the need to create sustainable income generating activities by addressing major challenges facing many small-scale farmers/entrepreneurs. The Hand in Hand approach sees job creation as a highly effective development tool where micro-entrepreneurs are key drivers for economic growth and poverty reduction. The model supports job creation via four interlinked components i.e.

Self Help Group Mobilization

Business training, saving and access to credit

Value addition

Market linkage and availability

OBJECTIVE OF ORGANIZATIONAL RISK ASSESSMENT

The risk assessment exercise is aimed at improving risk management processes within the organization, its governance processes and internal control system so as to effectively execute its mandate.

Specifically, the main objectives of this exercise are:

Outline the strengths and weaknesses of HiH EA’s organizational, strategic and operational structures and processes.

Evaluate the level of HiH EA’s organizational skills and capacity to support HiH EA’s expansion both in Kenya and across Eastern Africa, and ability to reach set targets.

Assist in the identification and assessment of significant risks, which may affect HiH EA’s organizational performance today and in the future. This will cover the full spectrum of risks such as strategic risks, reputational risk, regulatory compliance risks, financial risks, projects risks, business process risk, technology and systems risk, human resource management risks, and business continuity risks;

Rank or evaluate the risks;

Propose suitable risk mitigation measures;

Document the identified risks in a risk register;

Design and implement practical tools and techniques for risk management (key risk indicators, incident management, risk quantification, compliance, and action point tracking and monitoring and reporting).

Develop and document strategies aimed at reducing risk to acceptable level.

KEY DELIVERABLES

Successful performance of this assignment will be based on production and timely submission to HiH EA of the following deliverables within 4 weeks:

Inception report, completed within two weeks of commencement of assignment.

Facilitate a one day dissemination and action planning workshop with management based on the risk assessment

Draft report presented to the Finance, ICT Audit and Risk Committee within four weeks of commencement of the assignment.

Final report.

WORK PLAN

Consultants are expected to provide a clear work plan depending on their interpretation of these terms of reference.

CONSULTANT’S SKILLS AND EXPERIENCE

HiH EA is looking for a team of consultants with the following skills and experience:

Experience in conducting and facilitating similar risks assessments with international NGOs

At least five (5) years relevant auditing or consulting experience in conducting organizational reviews and/or risk assessments;

Experience of operations and/or evaluations in Eastern Africa;

Strong research and analytical skills, including on data collection and analysis tools;

Solid project management and implementation experience;

Fluency in spoken and written English and Swahili, and ability to interact with beneficiary groups.

Strong understanding of cyber security vulnerability assessment.

How to Apply

SUBMISSION OF PROPOSALS

Consultants are invited to submit proposals, comprising of a technical proposal, financial proposal with clear cost projection, methodology plan, work plan and CVs for the suggested work team. Deadline for submission of proposals is Friday 8th September 2022. These should be submitted over email to the following email: procurement@handinhandea.org.

For more information about Hand in Hand Eastern Africa please visit our website www.handinhandea.org

HIH EA does NOT condone any form of corrupt practices. Please report complaints via toll free number 0800721347

Project Manager II

 World Vision International

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our over 34,000 staff members working in nearly 100 countries are united in helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Through our work, every 60 seconds … a family gets water … a hungry child is fed … a family receives the tools to overcome poverty.

Here’s where you come in:

As the Project Manager II, you will be responsible for the management of one or more medium to large-sized, moderate to high complex projects and Tier 2 project budget. You are responsible for the planning, development and implementation of project efforts. You will develop, establish and maintain project management standards and procedures. You will be responsible for developing the project scope, defining project guidelines, obtaining business and information technology sponsor approvals and coordinating the resources necessary to successfully complete the project.

Requirements include:

Requires 5–7 years of IT work experience, including 2 or more years managing IT Projects projects. Willingness and ability to travel domestically and internationally, as necessary

Effective in written and verbal communication in English.

PMP Certification, Prince 2 Certification, ITIL 4 Certification, AGILE Certification e.g Professional Scrum Master, Disciplined Agile Certification etc.

Project Manager of Global or Regional Technology and Digital Solution projects

The position requires ability and willingness to travel domestically and internationally up to _10% of the time.

How to Apply

Is this the job for you?

World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.

Find the full responsibilities and requirements for this position online and apply**.**

For more information on World Vision International, please visit our website: www.wvi.org.

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.

Community Mental Health Para-Counselors (Open to Refugees Only)

 VACANCY ANNOUNCEMENT

Community Mental Health Para-Counselors (Open to Refugees Only)

RefuSHE’s Mental Health Department seeks to recruit interested individuals who are available and willing to offer psychosocial services through a Community Based Program that we plan to roll out to serve more refugee women and young girls. The services are meant to reduce burden of fear, stress, insecurity, discrimination that girls and women face daily and thrive in their educational and livelihood endeavors.

Main Responsibilities

Identify and offer counseling to most vulnerable refugees in the community

Refer vulnerable refugee community members to partner organizations to access other needs and or services.

Follow-up and track very vulnerable cases at the community level

Disseminate mental health information to the community

Refer challenging cases to Psychosocial Counselors and offer translation where necessary.

Provide weekly reports to Psychosocial Counselors highlighting client needs, progress and outcome of support received.

Attend meetings, trainings, debriefing and supervision sessions as scheduled.

Requirements

Be a registered refugee with the required documentation

Have basic literacy and numeracy skills

Working knowledge of the community, their mental health needs, and gaps

Strong communication and interpersonal skills

Fluency in English and Kiswahili and any other major language spoken within the refugee community such as Kinyaruanda, Kirundi, Kinyamulenge, Somali, Oromo etc.

Must be living in Nairobi within the environs of Kayole, Eastleigh, Kasarani, Githurai, Kawangware and Ruiru

Added advantage

Worked in a similar role/position preferably within an NGO

Certified or testimonial from a recognized institution/organization

Availability

Two days in a week

How to Apply

Send your applications to admin@refushe.org indicating the position title in the email subject as “ Community Mental Health Para-Counselors” by 11th September 2022 close of business. It should include a cover letter and CV. Copies of credentials and other relevant certificates will not be required at this early stage of application but in the next steps. Applications should be addressed to:

HR & Administration Manager

RefuSHE

P.O. Box 63192-00619, Nairobi

Hard copy applications can also be delivered to our offices at Eastleigh (P.C.E.A).

We appreciate all applications received however, please note that only shortlisted candidates will be contacted. Any questions regarding this position will be answered if one is shortlisted for the interview.

Consent: By applying for this position, I hereby consent RefuSHE to collect, process and store my data in accordance with the privacy policy. I understand I may withdraw my consent by writing back to the email address provided in this job advert to withdraw my application at any time.

Data Protection and Data Ethics Specialist

 Job overview:

Do you have expertise in the safe and ethical management of clients’ personal data within the humanitarian or development sectors? Do you want to use this experience to improve the way in which one of the world’s largest iNGOs manages its data? This could be the role for you!

In order to deliver its services, IRC collects data about our clients, including data that is highly sensitive such as health, vulnerability and demographic information, as well as data about which services someone uses. IRC is significantly growing our use of electronic tools to collect and manage this data. While this offers huge opportunities in terms of security, efficiency and analysis, it also offers potential risks and challenges. In order to meet our moral, legal and compliance obligations, it is critical that all staff handling data understand how to do so safely (ensure data is collected and stored securely and only accessed and processed by those who need it and have appropriate training) and ethically (ensuring data is collected only where it is needed, and can be collected in a safe and dignified manner). This role will support the development of policy, procedure and training related to data protection and ethics

Responsibilities:

Assess current data protection practice:

Review a sample of current information management practices to understand how staff are typically trained and managed on data protection and ethics, and where current policy and guidance is adhered to

Conduct Key Informant Interviews with staff in roles with data protection responsibilities to assess current onboarding and oversight mechanisms, understanding and perceived importance and relevance of current policies and guidance

Where specific concerns about practice are identified, provide short term targeted support to in-country, regional and technical unit colleagues to address identified data protection risks

Improve relevant policies and guidance:

Liaise with relevant colleagues to identify all relevant policies and guidance

Review selected material, highlighting areas where they conflict, are out of date or where there are gaps in IRC’s approach

Redraft relevant materials in line with above recommendations

Develop an uptake strategy for new policies and guidance, including communications sharing new materials with relevant team members in HQ and country and regional offices, identifying where mandatory training should take place, and agreeing roles and responsibilities for cascading information and following up with key stakeholders.

Develop training materials. These will consist of a standard course for all staff, materials for guided conversations between staff and managers, and other reference documents.

Identify staff to target for training.

Develop learning content: synthesizing existing relevant material and filling in gaps where necessary

Participate in course pilot and rollout of additional materials.

Key working relationships:

Position Reports to Sr Director, Measurement Unit.

Position directly supervises: None.

Works closely with:

Learning and Training Advisor - Measurement Unit

Director of Data and Monitoring – Measurement Unit

Regional Measurement Advisors

Measurement Unit IT teams

MEAL Focal Points – Technical Units (Health, Education, Violence Prevention and Response, Economic Recovery & Wellbeing and Governance)

Delegated focal points from Legal, Information Security, Awards Management,

Requirements:

Essential:

Formal training in data protection/ethics, whether a dedicated course or a degree in which data protection and management is routinely taught (such as healthcare, law, social work, information management).

Four to six years' experience of records management or other role handling sensitive data, preferably in a multinational organization or similar environment;

Experience of reviewing and drafting organizational policy and guidance;

Familiarity with data ethics principles across frameworks such as data equity or data feminism

Strong written communication and verbal presentation skills;

Consistent track record of working with diverse groups of people in a multicultural environment;

Proficiency in English (written and speaking) crucial. Proficiency in Spanish, Arabic or French, or working in multi-lingual environments an advantage

Experience of developing training content, or delivering training a significant advantage.

Experience of working on multi-departmental projects an advantage

Preferred

Experience using Articulate 360 (Storyline, Rise) or similar platforms to develop e-learning content

At IRC - we are committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment.

We acknowledge and honor the fundamental value and dignity of all individuals. We are an Equal Opportunity Employer and consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status, disability or any other human demographic.

How to Apply

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/30182?c=rescue

Writing your master thesis at Rescue Dada Centre: Joining Rescue Dada team as a specialist

Focus of thesis: External communication and Corporate Identity

Duration for thesis: 6 to 8 months

About Rescue Dada Centre

Rescue Dada Centre’s legal holder is the Catholic Archdiocese of Nairobi. The Centre was established in 1992, as an organization doing street work to get to understand the circumstances of the girls living on the streets while operating a walk-in Centre where street connected children could come to share about their life experiences with the social workers. Within a short time, the organization realized that the girls on the streets were exposed to so much abuse and they needed to be rescued from such an environment before a more comprehensive strategy of addressing their plight was found. Therefore, the two roomed rescue operation in Mathare slums would soon expand to a Centre rescuing, rehabilitating and reintegrating street connected girls.

Today Rescue Dada Centre has grown into an experienced, registered Charitable Children’s Institution (CCI), with 26 staff and the capacity to rescue, rehabilitate, and reintegrate 70 street connected girls every year. Its expertise in the field of rehabilitation and reintegration is recognized amongst numerous actors in the field, including the government’s Children’s Department, various CCIs, and (international) NGOs. The management, over the years, has been able to develop an effective operational structure for the Centre’s work, guided by comprehensive operational policies and a strategic planning, action and reflection cycle that informs the Centre’s work.

Overview

Rescue Dada Centre is seeking a mutual collaboration with a Master student in corporate and organizational communication programs by providing an opportunity to put his/her specialist knowledge to practical use by writing their Master thesis at a Rescue Dada Centre.

We believe that strong communication is important for the success of companies of all sizes, and across all industries. Corporate and organizational communication includes all forms of communication that occur within a company or other organizational setting. Organizational communication includes internal communication within a company (e.g., human resources and employee training, corporate management and leadership), and communication between a company and the public (e.g., public relations (PR) and marketing).We wish to have a niche and grow our presence in various forums, improve our corporate image/identity and essentially develop a winning external communication strategy and Standard operating procedure.

This is our challenge and we present it to you to help us investigate and present solutions as part of you Master’s Thesis. The specifics of the collaboration will be agreed between you, your thesis supervisor and Rescue Dada Centre. The thesis work can be written in cooperation with, or on behalf of a company.

Does this topic knock your socks off and seem fun to write about?

If the answer is yes, we would be happy to have you joining our team as a specialist.

What’s in it for the student?

In addition to proposing a solution to a concrete problem you can contribute new ideas and perspectives that can be used further which can be extremely satisfying. This will give you a good insight into how theoretical knowledge is applied in practice as well as opportunities for new contacts in the working life.

You will get high practical orientation and results-oriented cooperation within our team.

You will gain practical experience as a working student and during practical work at a company.

You will develop their professional networks

The student will own the results and the copyright for the thesis.

Rescue Dada Centre will be responsible for costs, such as prints, postage and travel.

To be eligible for this role

Candidates must be at the thesis level with a background in master’s in organizational communication, master’s in corporate communication, master’s in business communication, Masters in public relations and any other relevant master’s program that is applicable to this thesis.

Fluency in English is required.

We believe that graduates of the above-mentioned Masters Programs are experts in understanding how strong communication can facilitate team building, project progress, and a positive relationship between a company and the public, investors, and other stakeholders external to the company. It is this knowledge that Rescue Dada seeks to tap through the collaboration and together develop a winning external communication and corporate identity strategy that could be replicated in other organizations.

How to Apply

For further discussion, please contact Ivy.Nakova@rescuedadacentre.org

Project Officer – Transformation Impact Fund

 12 months Fixed Term Contract (Working 17-21 hours per week)

Salary is locally determined

The Role

This role is responsible for the coordination, planning, implementation, development of Monitoring Evaluation and Learning (MEL) frameworks and reporting on the Transformation Impact Fund (TIF). Additionally, to support countries understand, apply, and utilize the TIF guidelines to access funds and accelerate programme impact.

What we are looking for:

Proven experience of using Human Rights Based Approach- (HRBA) in designing and implementing development programmes in the global South, with clear hands-on experience of implementing or directly supporting the whole programme/project cycle from end to end.

Experience in supporting teams to develop and review concept notes with strong attention to detail when handling information and able to review a high volume of information quickly

Experience of providing Monitoring, Evaluation and Learning (MEL) support to HRBA programmes/ projects, tracking change, evaluating shifts in power and structural changes.

Excellent quantitative and qualitative MEL skills and familiarity with current approaches.

Ability to document programme/project experiences and generate knowledge and learning to inform future of the programme/project

Participatory leadership style with negotiating and influencing skills – without the power of direct line management.

Able to work closely with others (often from a distance) to meet tight deadlines and multiple priorities; able to work collaboratively across multiple teams and levels

Strong analytical and conceptual skills

Excellent written communication skills, able to convey projects in a clear, engaging way, excellent verbal communication skills, able to engage and promote dialogue between a range of stakeholders

How to Apply

How to apply:

Please apply online here:

Project Officer – Transformation Impact Fund (TIF) | ActionAid International

Applications close on 9th September 2022 at 23:59 GMT. Please upload an up-to-date curriculum vitae and a covering letter, clearly explaining your suitability against the essential criteria in the job profile.

Please check your application and make sure you meet all the essential criteria listed in the person specification. In addition, your application will be stronger if you meet at least some of the desirable criteria. If you do not meet at least all the essential criteria, please do not apply as we only consider candidates if they meet the essential criteria listed on the job description.

Due to high volumes of applications received, we can only correspond with short listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application as unsuccessful.

ActionAid International will not consider unsolicited candidates from recruitment agencies. We reserve the right to withdraw any of our vacancies at any time.

About us:

ActionAid is a global federation working for a world free from poverty and injustice.

ActionAid International welcomes applications from all sections of the community and promotes diversity. Suitably qualified women leaders and people of colour are encouraged to apply.

New Program! Document Management Specialist

 Full Job Description

We are rapidly growing and want you to join our team! We are excited to announce a new program with upcoming start dates!

The Document Management Associate is responsible for performing ingestion of documents into PharmaCord document management system, OnBase ™ and the data entry of ingested documents into CORscend. The position is directly accountable for ensuring all documents are ingested and entered in a timely, accurate and efficient manner per the work instructions and client service level agreements.

A typical day in the life of a Document Management Associate will include the following:

The Document Management Associate (DMA) responsibilities include, but are not limited to the following:

Document Management

Ability to categorize documents into Onbase ™ based upon document type received and pursuant to specific Program rules and work instructions

Escalation of incomplete and urgent documents to the Supervisors in accordance with Program rules and work instructions

Escalated communication to Supervisor at any time that Onbase is out of service

Escalated communication to Supervisor at any time that a material increase of documents are received in queue so that the Supervisor can develop a plan to assist DMA with timely entry

Data Entry

Accurate and efficient documentation of data from documents within CORscend in accordance with Program rules and work instructions

Review and identification of information that is missing and/or incorrect within documents pursuant to Program rules and work instructions

Communication of observed trends of missing information or other instances of non-conforming materials

Reporting of Adverse Events/ Product Complaint inquiries received in accordance with PharmaCord client standard operating practices

Other duties as assigned by manager

This job might be for you if (must have requirements of the role):

Successful candidates possess the following personal attributes:

Detail oriented

Excellent data entry speed

Excellent keyboard skills

Basic computer knowledge

Willing to accept feedback and coaching on performance and execution of tasks

Ability to follow a process timely and accurately

Ability to perform routine tasks consistently throughout the work day

Ability to sit for long periods of time without disruption to workflow

Ability to multitask effectively

Ability to recognize emotions and their effects

Sureness about self-worth and capabilities

Manage disruptive impulses

Maintain standards of honesty and integrity

Take responsibility for performance

Be adaptable and handle change with flexibility

Be innovative and open to new ideas

Achievement driven; constant striving to improve or to meet a standard of excellence individually and within a team

Align with the goals of the group or organization

Ready to take initiative and act on opportunities

Be optimistic and pursue goals persistently despite obstacles and setbacks

Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners

Communicate clearly and send clear messages

Requirements:

Bachelor’s degree in arts and sciences, social work, public health administration or a related field strongly preferred

Ability to type 35 WPM with 97% accuracy is required

Healthcare insurance knowledge, background or experience is a plus

Ability to work a set 8.5-hour shift between 8 am to 8 pm, Monday to Friday

Bi-lingual in English and Spanish or Chinese/Mandarin is a plus

This is an office-based position, the ability to sit for extended periods of time is necessary

Although very minimal, flexibility to travel as needed is preferred

All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19

We are located in the River Ridge Commerce Center at 150 Hilton Drive, Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $624.00 per year)

Physical Demands:

Ability to sit for extended periods of time

Ability to travel as needed

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.

Work Schedule & Environment

This is a full-time position. Standard shifts fall between our business hours of 8am to 8pm and will depend on business need.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months to 1 year, especially within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.

Once you land this position, you’ll get to enjoy:

Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021

Opportunities for advancement with a company that supports personal and professional growth

A challenging, stimulating work environment that encourages new ideas

Exposure to many learning and development opportunities

Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience

Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!

Competitive compensation with merit increases

Comprehensive benefits package including:

Competitive 401(k) company match

Affordable Medical, Dental, and Vision benefits - PharmaCord covers up to 76% of Medical Premiums for our employees

Generous HSA employer contribution

Company paid Life Insurance

Voluntary Life and AD&D Insurance

Short-term Disability (STD)

Long-term Disability (LTD)

Paid Parental Leave of Absence

Wellness and Employee Assistance Programs

PTO benefits and paid holidays

Employee Referral Program

Ambassador Program

Tuition reimbursement program

Toll reimbursement program (valued at $624.00 per year)

Any offer of employment is contingent on completion of a background check and drug screen to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.

In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time.

Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

List of hospitality courses in Kenya

 The tourism and hospitality industry is one of the fastest growing sectors in Kenya. Because of its rapid growth, Kenyan colleges and universities provide programs that meet the demand of the industry. If you wish to pursue a career in this industry, you now have the chance of getting cutting-edge training from Kenyan institutions. These institutions provide a range of hospitality courses that will equip you with the competencies and skills you need to succeed. The accredited courses will prepare you to meet the high standards of excellence. They will also give you the advantage to allow you to tackle the competitive nature of the industry.

The following is a list of hospitality courses in Kenya. It includes the course structure, colleges offering hospitality courses in Nairobi and beyond, admission requirements, and fees where applicable. It is important to note that these courses are not just limited to the institutions mentioned here

Diploma in Hospitality Management

A diploma course in Hospitality Management covers a range of skills. The course prepares a student for a career in tourism, hotel management, travel, and related studies. You will learn about the key skills, concepts, and principals needed in hospitality management. These can include functions of hotel departments, restaurant planning, and food safety practices.

Course structure

The key concepts taught in this course include: Quality service – customer service, human resources, etc. Finances – accounting, purchasing, and stock control, menu planning and costing, etc. Facilities – housekeeping and accommodation Food service management – restaurant services, food and beverage management, etc. Operations – food production, front office administrations and operations Law – hotel and catering law 

Course duration 

The course duration for a Diploma in Hospitality Management is between 18 months and three years. The mode of study is full-time. 

Admission requirements 

Admission requirements for this diploma course vary from one institution to another. At the basic level, you must have a KCSE mean grade of D+ or a certificate in hospitality management from a recognized institution.

Fee structure 

Mount Kenya University - 6 Trimesters at KSh 32,550 per trimester. Amboseli Institute of Hospitality and Technology – 3 years at KSh 35,000 per term. The diploma course in hospitality management is available for both citizens and non-citizens. Some of the institutions that offer the course include Utalii College, Nairobi Institute of Business Studies, and Zetech University.

2. Diploma in Food Production 

A diploma course in Food Production covers an array of topics in meal production planning, food production technology, food preparation, and customer service. The program develops and trains students for the hospitality industry. It offers extensive theoretical and practical competencies and skills together with a hands-on approach to everyday operations of a commercial or professional kitchen. 

Course structure

 Topics in this program such as food preparation are covered in three modules. The key concepts taught include:

Fundamentals of food preparation

 Nutrition Banquets, quantity, and catering production Sanitation and safety Culinary arts introduction Introduction to restaurant operations 

Course duration 

The course duration for a Diploma in Food Production is between 18 and 36 months. The mode of study is both full-time and part-time. 

Admission requirements 

At the basic level, a candidate must have a KCSE mean grade of C- or an equivalent qualification from a recognized institution. Graduates of short courses related programs like Kitchen Operations, Cake Making and Decorations, and Pastry and Bakery qualify for this diploma course. 

Fee structure Amboseli Institute of Hospitality and Technology – 21/2 years at KSh 35,000 per term. Tsavo Institute of Technology – 11/2 years at KSh 25,000 per term The course is available for both residents and no-residents. Colleges and universities that offer the course include Machakos University College, Nairobi Aviation College, and Kenya College of Commerce and Hospitality.

3. Diploma in Front Office Operations

 The diploma course introduces prospects to the procedures and systems of front office operations. It emphasizes the importance of keeping high standards when providing customer services. Students learn how to maintain their personal qualities when dealing with others. Trainees will develop the skills, training, and knowledge in reception processes. Also, they will gain an understanding of the crucial legislation that relates to reception processes. 

Fee structure Tsavo Institute of Technology – 11/2 years at KSh 25,000 per term. Amboseli Institute of Hospitality and Technology – 21/2 years at KSh 35,000 per term. Candidates who succeed in this course can pursue a career in catering and hotel establishments. They can work as receptionists or managers. Institutions that offer the course include Boma International Hospitality College, East Africa Institute of Advanced Studies, and Jordan College of Technology.

4. Diploma in Housekeeping and Laundry Operations The diploma in Housekeeping and Laundry Operations trains students on the key aspects of managing laundry and housekeeping operations in a hotel or hospitality industry in general. It combines skills and theoretical training to allow trainees to gain crucial insights into the processes, values, and norms the hospitality industry uses. Also, it focuses on ensuring prospects can offer quality services to customers.

Course structure Some of the key concepts of the course include: Fundamentals of housekeeping, laundry, and dry cleaning operations Business communication and human relations Law in hotel and travel Textile information Housekeeping control, operations, supervisions and practical Course duration The course duration for a diploma in Housekeeping and Laundry Operations is 2-3 years. The mode of study is both full-time and part-time. 

Admission requirements An individual must have a KCSE mean grade of D+ to take on a diploma in Housekeeping and Laundry operations. Alternatively, a person should have an equivalent qualification or a certificate in a relevant field from a recognized institution. Fee structure Tsavo Institute of Technology – 11/2 years at KSh 25,000 per term. Amboseli Institute of Hospitality and Technology – 21/2 years at KSh 35,000 per term. Graduates of this diploma course can pursue their careers in catering and hotel industries. They can get employment as housekeepers or housekeeping managers. You can enroll in this course at the East Africa Institute of Business Studies, Utalii College, or Riccatti Business College. 

5. Diploma in Food and Beverage Sales and Services The diploma course covers all areas of food and beverage services as well as supervisory skills. It is a course that entails theoretical learning and practical skills at top hotels in Kenya. At the end of the course, a learner becomes creative in producing food and beverages, local and international cuisines. They also have the knowledge and skills to run or manage a hospitality organization. Course structure The course covers various topics that include: Food and beverage production theory and practice Mathematics Human relations Bar keeping and operations Beverage knowledge Operational safety, food hygiene, and sanitation Hotel law Course duration Kenyan institutions offer diploma in Food and Beverage sales and services course for 18 months. The mode of study is both part-time and full-time. Admission requirements 

Admission requirements 

Admission requirements vary from one institution to another. At the basic level, an individual must have a KCSE mean grade of D+ and above. A person also qualifies if they have a certificate in a relevant field of study. Fee structure Tsavo Institute of Technology – 11/2 years at KSh 25,000 per term. Amboseli Institute of Hospitality and Technology – 11/2 years at KSh 35,000 per term. Successful graduates have many employment opportunities. These can include waiters and captains in shipping lines, restaurants, catering establishments, and airlines. Some of the institutions that offer the course are Mombasa Technical Training Institute, Rift Valley Institute of Science and Technology, and Mathenge Institute of Technology. 

6. Diploma in Travel and Tourism Management The program trains and equips students with operational and supervisory skills needed in the tourism and travel industry. It gives them the abilities and knowledge to solve problems in the tourism sector. Also, the course helps students to design and implement management and operational solutions that can enhance institutional performance. 

Course structure The key concepts taught in this course include: Communication skills Business ethics and entrepreneurship Laws Tourism marketing Travel agency management Human resource, sports tourism, cultural heritage, service quality, and events management Eco-tourism Course duration Institutions in Kenya offer this diploma course for 2-3 years. The mode of study at most colleges and universities is full-time. Admission requirements A candidate must have a KCSE mean grade of C- and above to enroll for this diploma course. Candidates also qualify if they have a certificate in travel and tourism management or a related field from a recognized institution. Fee structure Mount Kenya University – 6 trimesters at Ksh 32,550 per trimester. Utalii College – 3 years at Ksh 88,200 per annum. After completing the course, graduates can work in different tourism establishments. These include airlines, museums, theme and amusements parks, travel agencies, and tour operating companies. Some of the institutions that offer the course include Kenyatta University, Kenya College of Commerce and Hospitality, and East Africa Institute of Business Studies. 

7. Diploma in Catering and Accommodation Management A diploma in catering and accommodation management equips students with the attitude, knowledge, and skills required to perform managerial and supervisory functions in an accommodation and catering firm or establishment. Catering and accommodation are key facets of the hospitality industry. For hotels or lodgings to run efficiently, catering and accommodation managers must be able to monitor services and supervise employees. This diploma program gives students an extensive overview of the key services in the hospitality industry. Course structure The course is available in three modules in most Kenyan universities and colleges. Some of its key concepts include: Communication and life skills Housekeeping, front office, and laundry management Catering and accommodation control Hospitality law Human relations Management practices and principles Food and beverage production, sales, and service management Course duration Kenyan colleges that enroll students for catering courses offer this diploma program for a period of between two and three years. The mode of study is both full-time and part-time. 

Admission requirements An individual must have a KCSE mean grade of C- to enroll in this course. Students who have an equivalent qualification from a recognized institution qualify for this diploma program. Fee structure Technical University of Kenya – 8 semesters at KSh 56,750 per year Colleges that offer a diploma in catering and accommodation management include the East African College of Tourism and Hospitality Management, Nairobi Institute of Business Studies, and East Africa Institute of Certified Studies. If you want to pursue a career in the hospitality industry, you will come to understand that it is composed of many fields and a range of options for students. In other words, you can choose any field as per your interest. That also means you must look for the best hospitality diploma courses in Kenya to become a certified professional. The list of hospitality courses is enormous. All diploma programs are designed to give you knowledge of the hospitality industry. They also give you the skills, attitudes, awareness and broad education that will prepare you to become a responsible individual in the industry. Kenyan institutions that offer hospitality courses online ensure students have relevant hands-on skills and operational experience to tackle the challenges of the industry.

Hopefully, this guide has helped you to know more about the hospitality courses offered in Kenya. Some of the hotel management training programs listed above are available at top universities and colleges in Kenya. In addition to offering diploma programs, the institutions also offer hospitality postgraduate courses for qualifying candidates. You should check their websites to know more about the admission requirements, fee structures, and intake. 

Community Mental Health Para-Counselors (Open to Refugees Only)

 VACANCY ANNOUNCEMENT

Community Mental Health Para-Counselors (Open to Refugees Only)

RefuSHE’s Mental Health Department seeks to recruit interested individuals who are available and willing to offer psychosocial services through a Community Based Program that we plan to roll out to serve more refugee women and young girls. The services are meant to reduce burden of fear, stress, insecurity, discrimination that girls and women face daily and thrive in their educational and livelihood endeavors.

Main Responsibilities

Identify and offer counseling to most vulnerable refugees in the community

Refer vulnerable refugee community members to partner organizations to access other needs and or services.

Follow-up and track very vulnerable cases at the community level

Disseminate mental health information to the community

Refer challenging cases to Psychosocial Counselors and offer translation where necessary.

Provide weekly reports to Psychosocial Counselors highlighting client needs, progress and outcome of support received.

Attend meetings, trainings, debriefing and supervision sessions as scheduled.

Requirements

Be a registered refugee with the required documentation

Have basic literacy and numeracy skills

Working knowledge of the community, their mental health needs, and gaps

Strong communication and interpersonal skills

Fluency in English and Kiswahili and any other major language spoken within the refugee community such as Kinyaruanda, Kirundi, Kinyamulenge, Somali, Oromo etc.

Must be living in Nairobi within the environs of Kayole, Eastleigh, Kasarani, Githurai, Kawangware and Ruiru

Added advantage

Worked in a similar role/position preferably within an NGO

Certified or testimonial from a recognized institution/organization

Availability

Two days in a week

How to Apply

Send your applications to admin@refushe.org indicating the position title in the email subject as “ Community Mental Health Para-Counselors” by 11th September 2022 close of business. It should include a cover letter and CV. Copies of credentials and other relevant certificates will not be required at this early stage of application but in the next steps. Applications should be addressed to:

HR & Administration Manager

RefuSHE

P.O. Box 63192-00619, Nairobi

Hard copy applications can also be delivered to our offices at Eastleigh (P.C.E.A).

We appreciate all applications received however, please note that only shortlisted candidates will be contacted. Any questions regarding this position will be answered if one is shortlisted for the interview.

Consent: By applying for this position, I hereby consent RefuSHE to collect, process and store my data in accordance with the privacy policy. I understand I may withdraw my consent by writing back to the email address provided in this job advert to withdraw my application at any time.

Project Officer – Transformation Impact Fund

 12 months Fixed Term Contract (Working 17-21 hours per week)

Salary is locally determined

The Role

This role is responsible for the coordination, planning, implementation, development of Monitoring Evaluation and Learning (MEL) frameworks and reporting on the Transformation Impact Fund (TIF). Additionally, to support countries understand, apply, and utilize the TIF guidelines to access funds and accelerate programme impact.

What we are looking for:

Proven experience of using Human Rights Based Approach- (HRBA) in designing and implementing development programmes in the global South, with clear hands-on experience of implementing or directly supporting the whole programme/project cycle from end to end.

Experience in supporting teams to develop and review concept notes with strong attention to detail when handling information and able to review a high volume of information quickly

Experience of providing Monitoring, Evaluation and Learning (MEL) support to HRBA programmes/ projects, tracking change, evaluating shifts in power and structural changes.

Excellent quantitative and qualitative MEL skills and familiarity with current approaches.

Ability to document programme/project experiences and generate knowledge and learning to inform future of the programme/project

Participatory leadership style with negotiating and influencing skills – without the power of direct line management.

Able to work closely with others (often from a distance) to meet tight deadlines and multiple priorities; able to work collaboratively across multiple teams and levels

Strong analytical and conceptual skills

Excellent written communication skills, able to convey projects in a clear, engaging way, excellent verbal communication skills, able to engage and promote dialogue between a range of stakeholders

How to Apply

How to apply:

Please apply online here:

Project Officer – Transformation Impact Fund (TIF) | ActionAid International

Applications close on 9th September 2022 at 23:59 GMT. Please upload an up-to-date curriculum vitae and a covering letter, clearly explaining your suitability against the essential criteria in the job profile.

Please check your application and make sure you meet all the essential criteria listed in the person specification. In addition, your application will be stronger if you meet at least some of the desirable criteria. If you do not meet at least all the essential criteria, please do not apply as we only consider candidates if they meet the essential criteria listed on the job description.

Due to high volumes of applications received, we can only correspond with short listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application as unsuccessful.

ActionAid International will not consider unsolicited candidates from recruitment agencies. We reserve the right to withdraw any of our vacancies at any time.

About us:

ActionAid is a global federation working for a world free from poverty and injustice.

ActionAid International welcomes applications from all sections of the community and promotes diversity. Suitably qualified women leaders and people of colour are encouraged to apply.

Assistant Director, Strategic Communications and Marketing

 We are a global team of experts and innovators tackling some of the world’s most pressing health challenges. We work with leaders and change makers around the globe to bring health strategies to life. We provide ideas, advice and technical know-how that enable our partners to build a path to lasting change.

With 30 years’ experience in global health, we collaborate with our partners to explore existing evidence, combine expertise, scale up ideas and co-create solutions that accelerate change. This includes collaborating on policy design, managing initiatives, building powerful coalitions and galvanising social movements. Our impact is felt across whole communities, with a focus on women, girls and those who have been marginalised.

As part of MSI Reproductive Choices, all our profits go back into supporting MSI’s own mission of children by choice, not chance.

We believe in a world where everyone can access the high-quality health services they need, without financial burden.

Position

Reporting to the Director of Business Growth, the Assistant Director of Strategic Communications and Marketing will be accountable for corporate communications and marketing. The postholder will lead the development, implementation and delivery of Options’ communications and marketing strategy. The role will oversee our corporate brand, marketing and public relations, publications production, and internal communications. The post-holder will lead our communications and marketing team and will work closely with the communications, new business, technical and programme teams to support the implementation of Options’ Business Strategy, with specific focus on increasing the visibility, voice and influence of the organisation as we diversify our client base and expand into new markets.

This is an exciting new role for someone looking to apply their expertise to help Options elevate our corporate profile and increase visibility of the impact of our work. With a new Managing Director, Options is at a pivotal moment where this role can make a real difference to the growth and diversification of the business.

Requirements

Education to degree level, or equivalent experience, in a related/relevant subject

Demonstrated leadership in communications, marketing, and/or public relations

Demonstrated skills and experience in the design and execution of corporate communications strategies, campaigns and projects

Experience leading digital transformation projects

Experience in journalism or PR – the ability to recognise and communicate newsworthy stories relevant to stakeholders

Experience in leading and managing a team

Experience building successful relationships with clients, collaborators and consultants

Experience in the strategic use of social media and online content platforms

Experience writing press releases, making presentations and negotiating with media

Business development mindset where communications directly contribute to business objectives

Commercially focused and able to demonstrate return on investment

Ability to read, interpret and communicate complex information clearly for both lay and professional audiences

Benefits

Options offers a comprehensive benefits package including generous annual leave allowance. For more details, please contact HR at opportunities@options.co.uk for country specific benefits.

Other Information

As an equal opportunity employer, Options Consultancy Services is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage or civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified candidates from a wide range of backgrounds to apply and join Options Consultancy Services.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.

We seek people who are pro-choice, promote diversity and inclusion, are energetic and enthusiastic about Options’ vision.

Applicants must have the right to work in the country in which you will be based, in either the UK, Kenya or Nigeria.

How to Apply

To apply, please fill in the form here.

Closing date for applications is: Sunday 25 September 2022.

Only shortlisted applicants will be contacted for interview. Interviews will be held week commencing 03 October 2022.

Please note that this role will be subject to full pre-employment background checks including criminal record check, identification check, employment references and right to work verification (where appropriate).

Communications Officer (Digital)

 We are a global team of experts and innovators tackling some of the world’s most pressing health challenges. We work with leaders and change makers around the globe to bring health strategies to life. We provide ideas, advice and technical know-how that enable our partners to build a path to lasting change.

With 30 years’ experience in global health, we collaborate with our partners to explore existing evidence, combine expertise, scale up ideas and co-create solutions that accelerate change. This includes collaborating on policy design, managing initiatives, building powerful coalitions and galvanising social movements. Our impact is felt across whole communities, with a focus on women, girls and those who have been marginalised.

As part of MSI Reproductive Choices, all our profits go back into supporting MSI’s own mission of children by choice, not chance.

We believe in a world where everyone can access the high-quality health services they need, without financial burden.

Position

This is an exciting new role for someone looking to take the next step in their communications career. With a new Managing Director, Options is at a pivotal moment where this role can make a real difference to the growth and diversification of the business.

We’re looking for someone with creativity and drive, who can spot impactful stories and newsworthy statistics from our programmes, and craft that into engaging content to be shared across our digital channels. You will utilise the power of digital communications to reach new audiences, as well as strengthen existing stakeholder relationships, and help us take our digital presence to the next level.

Working in a small team, you’ll need to be proactive and self-motivated, and also be willing to get stuck in with the day-to-day communications administrative tasks.

Requirements

Education to degree level, or equivalent experience, in a related/relevant subject

Comprehensive understanding of social media, including how to increase and drive engagement - particularly on Twitter and LinkedIn

Experience of developing and creating engaging social media content and campaigns

Experience of managing Content Management Systems including WordPress and SharePoint

Experience of using MailChimp or a similar platform

Experience of writing, editing and proofing engaging written communications for targeted audiences

Demonstrated skills and experience in project coordination and delivering communication project plans

The ability to recognise and communicate newsworthy stories relevant to stakeholders

Benefits

Options offers a comprehensive benefits package including generous annual leave allowance. For more details, please contact HR at opportunities@options.co.uk for country specific benefits.

Other Information

As an equal opportunity employer, Options Consultancy Services is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage or civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified candidates from a wide range of backgrounds to apply and join Options Consultancy Services.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.

We seek people who are pro-choice, promote diversity and inclusion, are energetic and enthusiastic about Options’ vision.

Applicants must have the right to work in the country in which you will be based, in either the UK, Kenya or Nigeria.

How to Apply

To apply, please fill in the form here.

Closing date for applications is: Sunday 25 September.

Only shortlisted applicants will be contacted for interview. Interviews will be held week commencing 05 October 2022.

Please note that this role will be subject to full pre-employment background checks including criminal record check, identification check, employment references and right to work verification (where appropriate).

Translating evidence to practice: ReDSS Dadaab solutions analysis

 Context background

In 2021, the Regional Durable Solutions Secretariat (ReDSS) conducted a solutions analysis in Dadaab to provide a snap shot of both challenges and opportunities for self-reliance and integration for residents in the Dadaab camps. The analysis employed a political sociology and political economy lens in an attempt to shed new light on the societal terrain upon which refugee households manage risk, access protection and resources, seek livelihoods, cope with social barriers, and make decisions about their future. It also provided some practical recommendations for addressing the challenges identified, with the aim of supporting discussions with authorities and stakeholders on developing self-reliance strategies that take into account the socio-economic and political realities that refugees face in Dadaab, Garissa County.

A key conclusion of the analysis was a need for the thinking around supporting durable solutions to be more informed by detailed understanding of both the social and human capital available to displacement-affected communities. While human capital (in particular levels of education and training in various skills) is better understood by aid actors, social capital has long been relatively absent from aid thinking despite its critical role in shaping the life choices available to vulnerable people. Particularly for highly networked communities such as the Somali populations, the extent, reach and disposition of one’s family and kin network (and its relationship with your area of residence) is perhaps the most important driver of vulnerability and resilience, and yet hardly features in standard assessment frameworks.

The rationale for the Consultancy

Based on the findings and recommendations from this analysis, ReDSS wishes to work with its partners to develop these ideas further, recognising that it is not enough just to make analytical recommendations. We want to explore how they can be put into practice within the current operating environment that aid agencies are facing and, by learning lessons from this process, that tools and approaches can be developed that can be picked up by other aid actors in the region. ReDSS will therefore lead a collaborative process of learning by doing, with the objective of developing practical guidelines and/or tools that can be used to inform future aid programming focussed on the promotion of durable solutions for displacement-affected Somali communities.

The detail of this process is still being designed, but will involve assembling a team of experts and implementers to work collectively on putting this research into practice over the next six months. ReDSS is looking to commission a consultant(s) to be the lead facilitator for this process, with responsibilities as set out below.

Consultancy Objective

Based on the proposed methodology, the consultant will be responsible to support a collaborative learning process and to lead on the development of key outputs.

Expected deliverables

Facilitation of kick-off and reflection workshops, including:

Developing workshop agendas, in consultation with ReDSS and other partners

Preparing key inputs to guide the discussions (although it is expected that there will be a range of stakeholders providing inputs during the workshops)

Drafting the summaries of the discussions, which after the kick-off workshop will include a plan for taking forwards this process.

These responsibilities will require the consultant to be present in Kenya in person.

Supporting the initial implementation period, including:

Leading regular check-in calls with the key partners to enable updates and reflection on progress

Potentially participating in field-based activities over this period, although it is expected that the partners to the process and the ReDSS team will be in a position to lead these.

These responsibilities can be supported remotely, although with potential for participation in person.

Leading on development of the initial learning paper, including:

Drafting a paper based on the findings of the process and the outcomes of the reflection workshop, potentially to include draft guidance/tools

Consulting on this draft with ReDSS and the partners to the process to develop a final version

Participating in wider dissemination of the findings of the process.

These responsibilities can be carried out remotely.

Management and timeframe

This work is expected to take a maximum of 30 working days over the course of a 9-month period starting September 2022. A work-plan will be jointly discussed with the selected consultant(s) after the signing of the contracts. The consultant(s) will report to and work closely with the ReDSS regional manager and ReDSS Kenya team.

PROPOSAL EVALUATION

The selection and award criteria are unique to all tenders. The evaluation process consists of three stages:

1) Administrative,

2) Technical / Interview and,

3) Financial.

Each stage requires information and documents from the bidder that will determine whether the bidder will progress to next stage or not. Some examples of the documentation requirements are indicated below. However, the exact criteria for the different stages of evaluation will depend on the nature/type of tender.

The criteria for awarding contracts resulting from this Tender is based on ‘best value for money’. For the purpose of all tenders DRC defines best value for money as:

Best value for money should not be equated with the lowest initial bid option. It requires an integrated assessment of technical, organizational and pricing factors in light of their relative importance (i.e., reliability, quality, experiences, and reputation, past performance, cost/fee realism, delivery time, reasonableness, need for standardization, and other criteria depending on the item to be procured).

For all bids deemed technically compliant as per the specification stipulated in Annex F– Terms of Reference (TOR), DRC will give a weighted combined technical and financial score. The weighted score will determine the contract award.

Proposals failing to meet the minimum requirements stated above will not be considered further.

Confidentiality

All information presented, obtained, and produced is to be treated as DRC’s property and is considered confidential for all other purposes than what is outlined in the ToR. Upon signing the contract, the selected translator will be required to sign a confidentiality agreement. The material prepared by the translator cannot be sold, used, or reproduced in any manner (partially or in full) by the translator without prior permission from DRC.

How to Apply

Interested applicants who meet the required profile are invited to submit an expression of interest including:

· CV of participating consultant(s) with details of qualifications, and experience.

· Technical proposal (not exceeding 4 pages) that summarizes understanding of the TOR, methodology, and proposed budget

· Financial proposal with budget, providing cost estimates (including both administrative professional fees)

· Portfolio with at least three examples of past assignments with similar organizations to ReDSS, DRC and its members.

· Previous contacts of three organizations that have recently contracted the applicant to carry out similar assignment

Failure to provide any of the above will automatically disqualify the consultant(s) or firm from the call for proposal.

Application documents can be downloaded from the link below

https://drive.google.com/drive/folders/16pZSmL3_nu45H_J5NDkv-vAog8d7UKpU?usp=sharing

Translating evidence to practice: ReDSS Dadaab solutions analysis

 In 2021, the Regional Durable Solutions Secretariat (ReDSS) conducted a solutions analysis in Dadaab to provide a snap shot of both challenges and opportunities for self-reliance and integration for residents in the Dadaab camps. The analysis employed a political sociology and political economy lens in an attempt to shed new light on the societal terrain upon which refugee households manage risk, access protection and resources, seek livelihoods, cope with social barriers, and make decisions about their future. It also provided some practical recommendations for addressing the challenges identified, with the aim of supporting discussions with authorities and stakeholders on developing self-reliance strategies that take into account the socio-economic and political realities that refugees face in Dadaab, Garissa County.

A key conclusion of the analysis was a need for the thinking around supporting durable solutions to be more informed by detailed understanding of both the social and human capital available to displacement-affected communities. While human capital (in particular levels of education and training in various skills) is better understood by aid actors, social capital has long been relatively absent from aid thinking despite its critical role in shaping the life choices available to vulnerable people. Particularly for highly networked communities such as the Somali populations, the extent, reach and disposition of one’s family and kin network (and its relationship with your area of residence) is perhaps the most important driver of vulnerability and resilience, and yet hardly features in standard assessment frameworks.

The rationale for the Consultancy

Based on the findings and recommendations from this analysis, ReDSS wishes to work with its partners to develop these ideas further, recognising that it is not enough just to make analytical recommendations. We want to explore how they can be put into practice within the current operating environment that aid agencies are facing and, by learning lessons from this process, that tools and approaches can be developed that can be picked up by other aid actors in the region. ReDSS will therefore lead a collaborative process of learning by doing, with the objective of developing practical guidelines and/or tools that can be used to inform future aid programming focussed on the promotion of durable solutions for displacement-affected Somali communities.

The detail of this process is still being designed, but will involve assembling a team of experts and implementers to work collectively on putting this research into practice over the next six months. ReDSS is looking to commission a consultant(s) to be the lead facilitator for this process, with responsibilities as set out below.

Consultancy Objective

Based on the proposed methodology, the consultant will be responsible to support a collaborative learning process and to lead on the development of key outputs.

Expected deliverables

Facilitation of kick-off and reflection workshops, including:

Developing workshop agendas, in consultation with ReDSS and other partners

Preparing key inputs to guide the discussions (although it is expected that there will be a range of stakeholders providing inputs during the workshops)

Drafting the summaries of the discussions, which after the kick-off workshop will include a plan for taking forwards this process.

These responsibilities will require the consultant to be present in Kenya in person.

Supporting the initial implementation period, including:

Leading regular check-in calls with the key partners to enable updates and reflection on progress

Potentially participating in field-based activities over this period, although it is expected that the partners to the process and the ReDSS team will be in a position to lead these.

These responsibilities can be supported remotely, although with potential for participation in person.

Leading on development of the initial learning paper, including:

Drafting a paper based on the findings of the process and the outcomes of the reflection workshop, potentially to include draft guidance/tools

Consulting on this draft with ReDSS and the partners to the process to develop a final version

Participating in wider dissemination of the findings of the process.

These responsibilities can be carried out remotely.

Management and timeframe

This work is expected to take a maximum of 30 working days over the course of a 9-month period starting September 2022. A work-plan will be jointly discussed with the selected consultant(s) after the signing of the contracts. The consultant(s) will report to and work closely with the ReDSS regional manager and ReDSS Kenya team.

PROPOSAL EVALUATION

The selection and award criteria are unique to all tenders. The evaluation process consists of three stages:

1) Administrative,

2) Technical / Interview and,

3) Financial.

Each stage requires information and documents from the bidder that will determine whether the bidder will progress to next stage or not. Some examples of the documentation requirements are indicated below. However, the exact criteria for the different stages of evaluation will depend on the nature/type of tender.

The criteria for awarding contracts resulting from this Tender is based on ‘best value for money’. For the purpose of all tenders DRC defines best value for money as:

Best value for money should not be equated with the lowest initial bid option. It requires an integrated assessment of technical, organizational and pricing factors in light of their relative importance (i.e., reliability, quality, experiences, and reputation, past performance, cost/fee realism, delivery time, reasonableness, need for standardization, and other criteria depending on the item to be procured).

For all bids deemed technically compliant as per the specification stipulated in Annex F– Terms of Reference (TOR), DRC will give a weighted combined technical and financial score. The weighted score will determine the contract award.

Proposals failing to meet the minimum requirements stated above will not be considered further.

Confidentiality

All information presented, obtained, and produced is to be treated as DRC’s property and is considered confidential for all other purposes than what is outlined in the ToR. Upon signing the contract, the selected translator will be required to sign a confidentiality agreement. The material prepared by the translator cannot be sold, used, or reproduced in any manner (partially or in full) by the translator without prior permission from DRC.

How to Apply

Interested applicants who meet the required profile are invited to submit an expression of interest including:

· CV of participating consultant(s) with details of qualifications, and experience.

· Technical proposal (not exceeding 4 pages) that summarizes understanding of the TOR, methodology, and proposed budget

· Financial proposal with budget, providing cost estimates (including both administrative professional fees)

· Portfolio with at least three examples of past assignments with similar organizations to ReDSS, DRC and its members.

· Previous contacts of three organizations that have recently contracted the applicant to carry out similar assignment

Failure to provide any of the above will automatically disqualify the consultant(s) or firm from the call for proposal.

Application documents can be downloaded from the link below

https://drive.google.com/drive/folders/16pZSmL3_nu45H_J5NDkv-vAog8d7UKpU?usp=sharing

Technical Director, Infectious Disease Vaccine Deployment

 With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Here’s where you come in:

The World Vision International (WVI) Executive Team has recommended that COVER response vaccine-specific programming continue through 2023, in acknowledgement that low-income and fragile contexts have made inadequate progress in achieving COVID-19 vaccine coverage. This recommendation builds also on WV’s success in establishing itself as a global leader in immunization risk communication and community engagement (RCCE), and demand creation.

As the Technical Director for Infectious Disease Vaccine Deployment, you will consolidate WVI’s vaccine programming work to date, continue to position WVI to play a leading role in vaccine uptake, and strengthen WVI’s vaccine interventions, possibly including expansion into supply chain strengthening. This role will include broad responsibility for technical partner engagement at global and national levels, and technical assistance for programme design and monitoring, including grant acquisition support. You should have significant infectious disease experience (in particular viral diseases), strong immunization programme experience, and operational epidemic response experience.

While focusing on COVID-19 vaccination, you will also advise on routine childhood immunization for Zero Dose Children, as the considerations for most vulnerable and humanitarian contexts largely intercede with the COVID-19 vaccination activities.

Requirements include:

The ideal candidate for vacancy should possess a master’s degree or higher in Medicine, Public Health, Epidemiology, or a related field.

At least 10 years’ experience in implementation of public health programs in LMIC, with program implementation, evaluation and capacity building.

Excellent analytical skills and ability to write and communicate technical information clearly and effectively to both technical and non-technical audiences.

Experience of technical collaboration with development partners and global public governance organizations like WHO, UNICEF, GAVI, Ministry of Health and ethics regulatory bodies

Experience in Vaccine introduction, immunization programmes in LICs and fragile contexts, risk communication and community engagement, vaccine hesitancy, and vaccine supply chain

How to Apply

Find the full responsibilities and requirements for this position and apply online by the closing date of 12 SEPT 2022.

World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.

For more information on World Vision International, please visit our website: www.wvi.org. Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.

Senior Procurement and Logistics Assistant

 SPECIAL VACANCY NOTICE

Open to Internal and External Candidates

Position Title: Senior Procurement and Logistics Assistant

Vacancy Number: SVN/IOMSO/030/2022

Duty Station : IOM Somalia in Nairobi, Kenya.

Classification : General Service Category, Grade G7

Type of Appointment : Special Short Term, Nine Months with possibility of

extension

Estimated Start Date : As soon as possible

Closing Date : 13 September, 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for

the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall supervision of the Supply Chain Officer and direct supervision of the

Procurement & Logistics Officer, the incumbent will be responsible for organizing procurement

activities including obtaining quotations, tendering, purchase and delivery of office supplies

and materials and equipment and providing project logistics and administrative support as

well as preparing requests for payments, reporting and encoding

Core Functions / Responsibilities:

Procurement

Coordinate and monitor all activities of the purchasing cycle, including but not

limited to revision and consolidation of purchase request forms, organization of

bidding processes, evaluation, delivery of goods and services, payment to

suppliers, filing system and reporting. May authorize purchases in line with

Purchase Authorization Matrix.

Work with managers in the development of procurement plans to optimize

purchasing power and facilitate the implementation of project activities.

Participate in negotiations of terms and conditions of purchases and resolve issues

related to the delivery of goods and services.

IOM is committed to a diverse and inclusive work environment. Internal candidates are

eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are

considered as first-tier candidates.

Provide technical guidance to requisitioners and all staff in the office on preparation of specifications and interpretation and implementation of procurement instructions and procedures.

Identify local and international suppliers and service providers; participate in their evaluation taking into consideration quality, prices, reliability, and services and the organization’s best interests.

Create and implement administrative tools for tracking and monitoring of contracts, agreements, and progress of activities toward the achievement of the procurement plans and schedules.

Participate in capacity development of staff, providers and partners on IOM’s procurement processes and policies.

Logistics

Coordinate and monitor logistics activities related to property and asset management, warehousing, insurance coverage, maintenance, and transportation. Identify challenges and provide recommendations.

Participate in the preparation of logistics plans and budget requirements for planned operations.

Implement internal control mechanisms to safeguard the organization’s assets and prevent fraud.

Coordinate logistics operations with other UN Agencies, partners, and government authorities.

General

Participate in the development, evaluation, and updating of systems and procedures for procurement/logistics; suggest areas for improvement and risk-mitigation measures.

Guide, train and supervise staff in the Unit.

Participate in inter-agency related working groups when requested.

Perform such other duties as may be assigned

Required Qualifications and Experience

Education

• Bachelor’s degree in Business Administration, Accounting, Logistics, Supply Chain Management or a related field from an accredited academic institution with five years of relevant professional experience; or

• High school degree/certificate in the above fields with seven years of relevant professional experience

• Certification in Procurement, Logistics or Supply Chain Management is an advantage

Experience

• Excellent communication and negotiation skills.

• Demonstrated ability to maintain integrity in performing responsibilities assigned.

• Ability to pay close attention to details, take initiative and work with minimal supervision

• Knowledge in using office equipment and excellent knowledge in Microsoft Windows.

• Prior experience in usage of SAP an added advantage.

Skills

• High level of computer literacy

• Knowledge of SAP highly desirable

• Ability to work with national and international institutions;

• Ability to prepare clear and concise report;

• Demonstrated ability to and exercise sound judgment;

• Ability to supervise staff and coordinate administrative activities

• Excellent communication and negotiation skills

Languages

• Fluency in English and Kiswahili both written and spoken is required. Working knowledge of Somali is an added advantage.

Required Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

• motivational way.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to Apply

How to apply:

Interested candidates should submit CV and a cover letter indicating the Special Vacancy Notice Number (SVN No.), Position Title and the Duty Station with three professional referees and their contacts (both email and telephone) to: recruitmentsomalia@iom.int

Posting period:

From 31.08.2022 to 13.09.2022

Only shortlisted applicants will be contacted

Inter - Regional Mental Health and Psychosocial Support (MHPSS) Officer

 General Purpose of the Position

ORGANISATION

The Jesuit Refugee Service (JRS) is an international non-governmental organisation with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organisation was founded in November 1980 and has a presence in over 57 countries. JRS undertakes services at national and regional levels with the support and guidance of an international office in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term wellbeing of refugees and displaced persons, while not neglecting their immediate or urgent needs. JRS offers opportunities to a wide variety of staff, local and international, while maintaining a realistic and localised scheme of salary/stipend, insurance, etc.

OPERATIONAL CONTEXT

The Eastern African Region has projects in 6 countries: Ethiopia, South Sudan, Uganda, Kenya, Burundi and Tanzania. These countries are among the top refugee hosting countries in the world, and some of them have hosted refugees for more than two decades. JRS projects in the region serve both urban and camp-based refugee populations as well as internally displaced people (IDPs). The Southern Africa Region includes South Africa, Malawi, Angola, and Mozambique. The South African operation is urban-based while the other operations are camp-based.

THE ROLE

The Regional MHPSS Officer will be responsible for supporting JRS Eastern Africa and Southern Africa Regions’ MHPSS teams in conception, supervision, and implementation of projects responding to the specific MHPSS needs of refugees and forcibly displaced people in the region. S/he will report to the Regional Director /DRD and the Regional Programmes Manager under the supervision of and support from the global MHPSS team based at JRS/USA.

The MHPSS officer will support JRS MHPSS staff in Ethiopia, South Sudan, Uganda, Kenya, Burundi, Tanzania, Angola, Malawi, South Africa and Mozambique. with the aim of developing and strengthening MHPSS services. S/he will be responsible for ensuring that MHPSS staff are able to provide high-quality psychosocial services across all levels of the IASC MHPSS Intervention Pyramid for children and adults who access JRS services. In this role they will coordinate with and support teams comprising of Social Workers, Case Managers, paraprofessionals, Needs Assessment Teams, Tutors, Medical Staff, and any other PSS staff to ensure that they are able to deliver psychosocial support in line with IASC Reference Group MHPSS Guidelines and JRS Policy and Standards. The MHPSS Officer will also support the integration of MHPSS into other sectors through assessment, design, and training.

The Regional MHPSS Officer will also work closely with the Senior MHPSS Specialist based in JRS/USA to implement JRS’s global MHPSS strategy and implementation plan in Eastern and Southern Africa.

CHILD SAFEGUARDING AND PSEA COMMITMENTS

JRS has zero tolerance towards all forms of sexual exploitation and abuse and takes seriously all concerns and complaints about sexual exploitation and abuse against children and vulnerable adults by JRS personnel. JRS is committed to safeguarding children and vulnerable adults and has policies which outline the expected behaviour, code of conduct and responsibility of all persons acting on behalf of JRS (Staff, consultants, volunteers, interns, Pastoral team and other representatives). JRS personnel are expected to abide by these policies and guidelines.

Main Responsibilities of the Position

1.

General:

Serves as a technical resource to the Regional Director/DRD, Regional and Country Programme Officers and Country Mental Health and Psychosocial staff to evaluate and assess new MHPSS projects and the direction of existing projects.

Plans and implements training, coaching and supervision to reinforce the capacities of MHPSS teams

Supports MHPSS focal points who are engaged in meetings with local government officials and specialized institutions, and other relevant authorities and stakeholders (MHPSS service providers, communities, etc.) to represent the priorities of the organization, provide necessary technical expertise, and support local teams in implementation of projects.

Stays up to date on MHPSS, protection and humanitarian best practices and promotes communication with other relevant partners and actors by attending coordination meetings.

Networking with key external stakeholders to help build referral pathways.

Supports regional and country offices in recruitment and hiring of MHPSS staff at project and country levels to ensure appropriate MHPSS service delivery, respecting do-no harm principle.

2.

Planning:

Defines the strategy and priority actions of the MHPSS programs and activities in the region under the supervision of the Regional Director, and in collaboration with the MHPSS Global Unit at JRS USA and the rest of the regional team.

Provides technical support to the annual review and planning of JRS projects considering regional and international strategies and guidelines, as well as international standards for MHPSS in emergencies.

Leads and manages all MHPSS needs assessment activities within the region for the development of new locations.

Provides technical guidance and support to country and project MHPSS staff for ongoing evaluation and needs assessment at existing MHPSS projects.

Develops technical inputs for all proposals with MHPSS and related outcomes and activities within the region.

Proposes innovative strategies and activities to address MHPSS and related needs in the region.

3.

Supporting Project Implementation

Defines and coordinates actions that guarantee the implementation of global and regional strategic priorities in the region.

Ensures that programs have the resources (materials, tools, knowledge) needed to effectively monitor and evaluate MHPSS services.

Ensures that MHPSS considerations are integrated into other JRS Core Priorities resulting in improved cross-sectoral outcomes.

Works on improving JRS intervention to vulnerable young people and their families by networking with key external medical, psychosocial and education stakeholders to help build referral networks.

Supports JRS teams and reinforces their capacities in terms of MHPSS by:

Drafting and preparing key documents in order to implement and harmonize key interventions and support interventions.

Leads contextualized in person MHPSS skills-based trainings based on staff capacity assessments (Ex. IASC MHPSS Guidelines, IASC M&E Framework, integrated approaches to psychosocial and protection; community based MHPSS, Case Management, scalable psychological interventions etc.).

Where necessary, identifies external experts to conduct training and to assist the organisation of such training.

Provides coaching and supervision as follow-up to training provided in alignment with best practices for MHPSS skills-based trainings.

Coordinating with other actors in the MHPSS sector in the region:

To ensure the effective exchange of information, technical support, and advocacy regarding MHPSS in emergencies in the region among JRS and other key actors.

To support the technical work of the teams in the field and coordinate their interaction with local authorities.

4.

Reporting

Visits JRS MHPSS projects and monitor their implementation, reporting to regional and global MHPSS staff on progress.

Writes and submits monthly activity reports to the Senior MHPSS Specialist in the USA Office and the regional team.

Proposes and creates tools to evaluate impact indicators and the quality of JRS MHPSS projects.

Works with relevant regional and country M&E staff to develop and train for efficient reporting on MHPSS in all the region.

Undertakes any other duties that are within the ambit of the position as assigned by the Regional Director/DRD and Regional Programmes Manager.

Personal Specification – Essential Requirements

Qualification:

Advanced degree in psychology, social work required;

Additional degrees/certification in mental health in humanitarian settings a plus;

Experience in case management and supervision is desirable.

Experience

Minimum of 5 years of relevant experience with at least 2 years of relevant field experience in humanitarian settings, within the context of mental health and psychosocial support programming;

Experience in MHPSS program development, relationship management, capacity building, conducting needs assessments, case management, conflict mediation, basic counselling, and monitoring and evaluation;

Experience working with people with complex needs and children and in making referrals;

Strong knowledge of social work discipline, different types of intervention; protection topics, particularly GBV and Child Protection and Safeguarding;

Awareness and knowledge of other sectors including Emergency Assistance, education, reconciliation, livelihoods, and protection is a plus;

Knowledge of and experience in applying the IASC MHPSS guidelines and best practices as part of work;

Demonstrated ability and experience of working in a multi-cultural environment;

Experience in advocacy especially for the people served with international, regional and country/national stakeholders.

Skills

Demonstrable experience of, and capacity for, working collaboratively as part of a team and putting in practice team building skills;

Knowledge of the context, humanitarian sectors and actors in the East and Southern African region is desirable;

Fluency in written and spoken Portuguese, French or Swahili is an asset ;

High proficiency in written and spoken English is essential;

Proficiency in Microsoft Office, particularly Word and Excel;

Demonstrated ability to work in limited resources settings and adapt to dynamic and changing work environments;

Excellent interpersonal, cross-cultural communication, planning, and organizational skills;

Qualities

Commitment to JRS mission and vision, and the ability to convey with enthusiasm JRS’ role in accompanying and serving forcibly displaced people and in advocating for their right to protection and a life in dignity;

Good understanding of and compatibility with the values of JRS; Impartiality, Compassion, Hope, Dignity, Solidarity, Hospitality, Justice, Participation, Accountability, Transparency and Integrity.

Compassion for refugees and displaced people, a motivation to serve, and (desirable) experience of working in the context of forced migration;

Trustworthy, good listener, creative, flexible, honest, and can maintain confidentiality;

Acceptance of diversity and inclusion as a core value.

Travel Expectation

Ability and willingness to travel to JRS project sites across the region and adapt to modest living and working conditions;

A capacity to adapt to basic living and working conditions particularly to operate in a sub optimal working environment subject to power cuts / intermittent electricity

How to Apply

Please send all applications to: zaf00.hrintern@jrs.net

The application should include the following documents:

Curriculum Vitae (CV) in English including three (3) professional references with their contact information, phone and email address.

A cover letter describing the candidate's desire and motivation to work for JRS and how his/her qualifications and experience are a good fit for this position.

Deadline: 25th of September 2022

No late applications will be considered.

Only shortlisted candidates will be contacted