US-Manager

US-Manager

    Job Number: Various
    United States
    Posted: Dec. 21, 2012
    Retail Store

Job Summary

Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.
Key Qualifications

    Proven ability to drive amazing customer experiences — and results — through team development.
    Experience with diplomatically managing multiple commitments to customers, staff, and operations.
    Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.
Additional Requirements

•You’re comfortable selling as well as teaching, helping your team members out as needed. •You’re self-motivated and self-directed, and can adhere to a tightly structured training schedule. •You can be adept at recommending other in-store support options, such as business services and the Genius Bar. •You’ll need to be flexible with your schedule. Your work hours will be based on business needs.